We are so sorry for any delays to your orders during the pandemic. We are working as hard as we can to to send out all orders as soon as possible, but some orders may take a little bit longer.
Additionally, Royal Mail are experiencing severe delays on both a national and regional levels due to staff shortages and more orders than at Christmas time, so please give your order much longer to arrive than usual.
Thank you so much for supporting us during this difficult time, we wouldn't be here without you!
The Snax Emporium Team
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Here at Snax Emporium, we use a variety of couriers to fulfill our orders. These services mainly deliver from Monday to Saturday between 8.00am to 5.30pm so we strongly recommend that you ensure someone is on site to accept your delivery.
- We always aim to dispatch your order within 1 working day of the order being placed. It can take up to 2 working days after dispatch for you to receive your order. Please note that orders made on the weekend are dispatched on the next working day.
- If you require goods for a specific date, please contact us and we will try to arrange this for you. Please note that there will be an additional cost for special deliveries.
- For offshore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of Wight, Channel Islands and Scottish Islands, delivery may take 3-10 working days.
We aim to deliver your items within 3-5 working days (Monday-Friday, 9am-5.30pm) via Parcelforce for £8.99
EU countries we deliver to are: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and many more.
We ship to most places around the world and you can find the costs for these services at the checkout page. Can't see your country? Pop us a message at email@example.com and we'll do everything we can to help.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. We aim to ship orders placed before 2:30pm GMT Monday to Friday on the same day, however we cannot guarantee this.
Our courier partners may not be able to call you on arrival so please ensure that you provide a delivery address where the shipment can be received during business hours. The courier will try to deliver your order three times and should leave a calling card at each attempt.
We’re unable to deliver on public holidays so please allow an extra working day across these busy periods.
Please allow 1-2 extra days for delivery around any sales, Black Friday/Cyber Monday and during the busy Christmas period.
Any questions or issues? Email the team at firstname.lastname@example.org